Mr. VoIP App for 3CX
and Microsoft Teams
For iOS, Android, Windows & Mac
Mr VoIP’s app integrates 3CX and Microsoft Teams to offer a seamless experience between the two platforms. The app allows you to manage call and contacts as well as internal and external chats.
Contact and Call Management
Complete call and contact management integration between 3CX and Teams:
- Click2Call
- Make and receive calls
- Transfer calls
- Access call history
- Log-in and out of call queues
- View and manage contacts
- Forward customers to the agent survey tool
- Call logging and notes
Internal and External Chat Management
The app also offers integration for your company chat platforms:
- Internal chats between colleagues
- Website live chat with your website visitors
- WhatsApp integration
- Facebook integration
Getting Started
To start with the 3CX and Teams integration and enable your agents to manage 3CX calls, contacts, and chats from the Teams message textbox:
Questions? Get in touch.
System Requirements:
- 3CX Version 18
- Windows 10 or higher
- Mac OS 11, Big Sur or higher
- Available for iOS and Android
Call Journaling
Call
Pop-ups
Call
Follow-ups
Contact Creation
