Great news for our healthcare practitioners and clinics that are using Cliniko and are looking for Cliniko integrations with their PBX and call center software.

This Cliniko integration with 3CX which is enabled with Mr VoIP saves time and boosts productivity. Users no longer need to toggle between their Cliniko and 3CX interface to manage calls and see patient records. When an incoming call occurs the caller ID is automatically matched to a patient’s record in Cliniko and if no record is found a new one is created.

Additionally, call recordings are automatically saved and new cases are created within Cliniko under the patient’s record. Therefore, no matter who the patient speaks to the next time they call a clear communications history is accessible for all agents of the system without the need to add call logs manually.

In a nutshell:

• Call Pop-ups – The patient record is brought up automatically during a call
• Call Journals – Calls are logged automatically as cases in Cliniko under the patient’s record
• New Contacts – can be created when a call is received from an unknown number
• Call Recordings – call recordings are automatically saved and saved in Cliniko under the patient’s record

Check out the Cliniko Integration with 3CX and Mr. VoIP in action:

• Watch Video
• Read the guide

Custom CRM integrations

If you’re using a CRM which is not natively integrated and supported by 3CX get in touch with us and we will develop a custom CRM integration for you.